Returns & Exchanges
At LabanPen, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log into your account and select the order you wish to return, or contact our customer service team with your order number to request a return authorization.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing